How To Be A Casino Online Dealer
The Role of the Dealer, the Role of a Lifetime
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- Becoming a casino dealer involves more than knowing how to call numbers and deal cards. You have to be a people-person who can multi-task as you chat with the customers while you do your work.
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The role of the dealer, or croupier, is a prestigious and important duty, integral to the organisation of a casino. Everything that happens at the game table – from the punters and the chips going in, to the winners and the chips going out – is the responsibility of the dealer.
It’s the perfect transition for those who already know a bit about gambling – if you enjoy a good blackjack game from time to time then why not consider becoming a blackjack dealer? You can put that experience to great use and get paid while you win for the house. This is possible for land-based casinos as well as live casino sites.
But what makes a tip top blackjack dealer? Besides the knowledge of the game and its rules and strategies, there’s actually a collection of skills and qualifications that are often required to be a consummate croupier. Some of these can be studied, while other softer, non-technical skills are always a work in progress that can be built up and focused on.
Qualifications Helpful to Becoming a Blackjack Dealer
While in the UK there are no real qualifications that you absolutely need to kick-start your blackjack dealer career, there are some programs that can give you a little leg up against the competition. These are private courses that you can take to get a comprehensive blackjack training.
These courses, such as dealer courses offered at schools such as Ace Academy, teaches not only the technical skills and knowledge that underpin blackjack, but also the etiquette that is to be expected on casino floors, and how to navigate the interviews and table tests that you’ll come to expect as you navigate the entry-level casino world.
Regardless of technical skills and industry know-how, applicants to croupier positions are expected by most employers to have some basic qualifications – at minimum between 3 and 5 GCSEs, with English and Maths included in those. It also would help to have some experience working with money to show them you’ve got the right stuff.
Bear in mind that in being accepted in a position as a blackjack dealer, you’ll likely be onboarded in a vocational training scheme, and you’ll get the gist of how to behave, how to deal and all the other ins and outs for that specific casino. An outside course can never hurt to get your foot in the door, however.
Skills Needed to Be a Blackjack Dealer
In becoming a blackjack dealer, qualifications and knowledge can only get you so far. Sure, you can know your spades from clubs and the values of the chips, but without some of the soft skills that help finesse your craft, it’ll be hard to climb the ranks.
By soft skills, we mean those non-technical skills that define how we work. These are often interpersonal, problem solving, and organisational skills. They’re harder to work on than technical skills, but mastery of these soft skills will guarantee you success in not only a dealing career, but in every facet of your life.
- Communication: The best dealers wield a strong level of communication. On the casino floor emotions can run high, and it can be a very overwhelming environment with lights flashing, and alcohol flowing. To communicate clearly, directly, and with authority is a golden trait.
- Interpersonal skills:
- Customer Service: The punters that come to your table are paying customers of the casino that they’re visiting. You’ll need an open and compassionate approach to dealing with both accolades and complaints. Remember – empathy is key.
- Analytical Thinking: Blackjack is a game of numbers and chance. You’ll need to have a firm grasp of the quick mathematics that the pros use, to keep track of the game. There are always going to be some rotten eggs that seek to game the system and cheat, so part of your analytical thinking will be to detect any potential threats to the integrity of the game.
Although blackjack dealing is all about control and responsibility, you’re a dealer, not a robot. It’s important to make whatever guest is playing at your table to feel welcome and at ease. They’re playing to win, sure, but they’re also there to have a bit of fun.
Perks of the Job
Besides being around a game you already love, there are a few sound reasons why blackjack dealing could be the calling for you. Money is the first one – you’ll be surrounded with it all the time, and if you’re lucky some of it will rub off on you. Flexibility is the other, and you’ll be glad for it.
Salary
Blackjack dealers get a fairly decent starting salary, beginning at £17,500 a year and climbing once you prove your worth and get to more prestigious tables. Poker, for example, pays a bit better than blackjack, as the skills and attentiveness required to deal the game are a bit more advanced.
While it doesn’t happen as frequently as in the movies, from time to time big winners will tip the dealer a huge portion of their winnings in their ecstasy, and often you’ll get smaller tips too. Dealers can expect to net about £400-500 monthly in tips. It’s most common to have a shared tipping pool amongst the dealers at a casino, but most poker table dealers get to keep theirs, acknowledging the expertise that poker dealers put into the game.
Hours
As casinos are often 24 hour enterprises, dealers need to be present behind the table all the time. While this might sound bad at first, believe us, you won’t be working like a horse! This means that dealers get a huge flexibility of hours. If you want your days free, you can work evenings, and vice versa.
Promotion
The gambling industry is going through huge shifts and changes in recent times. Part of that is growth, and casinos are continuously creating more professional opportunities for their dealers to step up and take a firm hold of their careers.
After entering the gig as a blackjack dealer, if you play your cards right and give a professional and consistent experience to your guests, you can expect to move up to becoming a pit boss, or a dealer inspector. You can even take it all the way to casino manager- the casino floor is your oyster.
A Professional Opportunity That’s a Safe Bet
When you reflect on all the responsibilities and skills that comprise the esteemed croupier profession, it all comes up a bloody respectable job. It requires some technical know-how, a handful of interrelated and indefinite skills, and a love of the game. What’s more, there’s no denying that it’s a classy job.
Frequently Asked Questions
There’s always bound to be some questions with starting a new job, and our readers are a very inquisitive bunch. We’ve compiled all the most common questions we get asked about how to become a blackjack dealer, check them out below.
How long does it take to become a blackjack dealer?
Find a job post and apply in no time at all, easy as that. You might be put through a training program beforehand that could last around six weeks, but if you have the knowledge of the game already, through a course or prior experience, you’ll be off to a great start. If you would like to know more about the game, check out our blackjack guide.
Do blackjack dealers make good money?
Dealers make decent money for an entry level job. £17,500 a year can be expected as a starting wage, but remember - you can add an extra £6,000 on top of that to account for tips if you can turn on the charm like the best. You will find that many of the best live casinos do not allow tipping, however.
How do you become a blackjack dealer?
Becoming a blackjack dealer is easy, and you don’t really need any specific training. Of course it helps, as does being a people person, good at customer service, and having a history working with money, but you can bring a good attitude and a general knowledge of the game to an interview and be successful. If you need to brush up on the rules of blackjack, then click to go to our detailed page.
How much do blackjack dealers make in tips?
Blackjack dealers can rake it in with tips - it’s part of the big draw to the profession. On top of their wage, blackjack dealers can expect to make an extra £400-500 in tips from a shared pool. It depends on the casino that you are playing in, and online casinos tend to be different.
Is it hard to be a casino dealer?
That’s a difficult question that changes from casino to casino, and situation to situation. Generally, casinos are pretty flexible with hours, and you can fit the job around your life. If you are a dealer at one of the top UK live casinos, you will also be working for a prestigious developer.
Working as a casino dealer may look like fun but it’s hard work. It may seem like a great way to enjoy your day at work….throwing a ball into a roulette wheel, dealing cards, chatting with the customers and calling out wins.
There’s a lot of work and effort involved in being a good casino dealer, either at a land-based casino or an online casino live dealer, it can be a good career move. New casino jobs open as new casinos are built and more and more online casinos offer live dealer games – like Intertops Casino, Jackpot Capital and more of our casinos here. And since more and more places around the world are opening casinos, if you’re good, you have a job skill that can allow you to travel.
Becoming a casino dealer involves more than knowing how to call numbers and deal cards. You have to be a people-person who can multi-task as you chat with the customers while you do your work. You have to be savvy about spotting card-counters and other types of cheaters in order to protect your employers. Most of all you must be willing to put in long hours to learn and practice the skills needed to be a successful casino dealer.
Why Be A Casino Dealer?
- Salary – a skilled, practiced and well-liked casino dealer can make as much as $100,000 per year. That’s at the big Vegas casinos but even at small casinos, dealers generally make at least $25/hour. For someone starting out, that’s not bad.
- Working Conditions – working conditions at most casinos are good. The atmosphere is pleasant and casinos tend to take care of their employees because they value workers who have experience and know-how. The casinos don’t want to be constantly retraining staff so they try to take care of the staff that they have.
- Tips – players tend to tip, especially after a win. Dealers who have a good relationship with “their” players can generally look forward to collecting generous tips.
- Education – Dealer schools can turn out new dealers after as little as 2 weeks of training. In-house training is offered by some casinos to existing employees who want to move upward into a dealer position. You don’t need a high school diploma or other certificate to go to a dealer school and after the course, jobs are available, depending on the area of the country in which you live. The dealer school typically costs $500 for each game learned.
- Shifts – many casinos are open 24/7 so dealers can choose their shift, switch their shift and otherwise manage their time. Breaks are reasonable – half hour break after an hour and a half work is customary – and there’s usually flexible personal time off, which the dealer earns.
- Benefits – since many casinos are part of large corporations, they offer good benefits including bonuses, 401K match programs, tuition reimbursement for job-related college classes, etc.
- Pleasant work environment – there’s generally an atmosphere of comradery among casino employees that often translates to off-hours socialization.
- Mobility – if you work for a casino corporation that has properties in multiple locales you can transfer if need be. There’s often different types of jobs so you don’t get stuck in one spot for a long period of time.
Dealer Responsibilities
There are many different types of dealer jobs. Some are combined into one job and others are specific to a specific dealer position.
Some of the dealer jobs include:
- Conduct gambling games such as blackjack, poker, dice, roulette, cards, or keno.
- Exchange money for chips to be used in games.
- Check players’ bets.
- Receive cash wagers.
- Compare players’ hands with the house and determine winner.
- Compute players’ winnings and losses.
- Announce winner and begin new game.
- Inspect gaming equipment
- Inspect cards to ensure compliance with gaming standards.
- Answer questions about game rules and variations.
- Resolve disputes or arguments by conferring with Pit Supervisor.
- Notify Pit Supervisor of any irregularities.
- Watch for cheaters/scammers and have them removed from table if need be.
- Assist in training new dealers.
- Entice players to play at the table.
- Prepare collection reports for submission to supervisors.
Requirements & Qualifications
Requirements and qualifications for licensing as a casino dealer vary by state but in general, to be licensed as a casino dealer, you must:
- be at least 21 years old (18 depending on state).
- have a high school diploma or GED.
- may not have a criminal record.
- pass a pre-employment drug test (and, at some casinos, periodic drug tests).
- obtain a Gaming License (background and fingerprinting checks are required).
- must be willing to be flexible with working hours (including weekends, nights and holidays).
How to Learn to Become a Casino Dealer
Working as a casino dealer might be the right job for you, if you:
- have good interpersonal and communication skills.
- have good customer service skills.
- can concentrate for long periods of time.
- work well in a team environment.
- are polite, tactful and friendly.
- think quickly and make fast mental arithmetic calculations.
- can handle complaints and difficult situations in a professional manner.
- are manually dexterous.
- can stand on your feet for long periods of times.
- are trustworthy.
- can manage money well.
It takes between eight to twelve weeks to finish a dealer course at a dealer school. Once you’ve completed the course you can take the exam to receive your license and apply to a casino to be hired.
Some casinos offer mini-courses that allow you to be trained as a dealer for a specific game but if you do a comprehensive dealer course you’ll be more marketable since you’ll be able to work at a number of gaming tables.
Before you choose the school for your course, visit a few and talk to some of the other students. Find out the teachers’ qualifications — the teachers should be full-time dealers or have extensive experience working the games.
Make sure that different teachers teach about the different games – the same teacher shouldn’t be doing all of the teaching. The school should also provide lots of hands-on interactive training and help you land a job when you finish the course.
Find out if the school will help you set up interviews after you finish the course and if casino managers visit the school during the course to meet the students and identify potential employees.
How To Be A Casino Online Dealer Online
In some circumstances, on-the-job-training is available. This happens most commonly when a casino is new or is about to open. You may find a gaming company that offers on-the-job training with placement services post-course.
How To Become A Casino Dealer
Regardless of whether you’re looking for a long-term or a short-term career, casino dealing might be a good option.